Why TrueDialog?
An SMS Platform Like No Other
Whether you’re looking for ease of setup or advanced features, TrueDialog delivers an unparalleled, comprehensive SMS solution.
Schedule a DemoOn Average, TrueDialog Customers See
Increased Delivery
Improved Pricing
Better ROI
Integrated Tech Stack
Our solution integrates natively with Salesforce, Salesforce Marketing Cloud, MS Dynamics, MS Teams, MS Outlook, Hubspot, Marketo, and Eloqua—no third-party tools like Zapier are needed.
Record all inbound and outbound texts directly on contact, account, and opportunity records, ensuring bilateral activity syncs between SF and SFMC.
Superior US-Based Support
Our US-based Support team is staffed with dedicated SMS experts with an average tenure of 10+ years, ready to assist via phone, email, support ticket, or text.
We are real people who are here to help with your SMS programs and product needs. No bots or phone trees here!
Industry Leading Security & Compliance
Your partner in enterprise security. With our SOC 2 and TX-RAMP certifications and our MFA and SSO capability, we ensure top-tier security, safeguarding sensitive data with strict controls.
We make certain you know how to comply with the The Campaign Registry, TCPA (Telephone Consumer Protection Act) and CTIA Guidelines.
Together, these standards provide a secure, compliant, and resilient environment for your communications.
Direct Carrier Connections
As one of the only SMS platforms with direct carrier connections, we can ensure faster message delivery, higher reliability, and lower costs by eliminating third-party aggregators.
Built on our own CPaaS, our direct carrier connections reduce latency, improve compliance, and enhance deliverability, preventing message filtering.
With stronger security and stability – and no middleman – businesses can trust that their SMS communications will be seamless and effective.
AI Powered – and Private
Optimize message delivery with our proprietary AI-powered TrueDelivery® feature, which checks text messages against the latest spam filters from major carriers, ensuring high delivery likelihood before sending.
Our AI Assistant builds a library of custom text replies for your teams’ efficiency. With continuous learning, both features maintain privacy by not sharing your content with open-source AI and LLM models, keeping it secure within our platform.
Award-Winning Deliverability
Available with short codes and long codes, our platform includes TrueDelivery®, an AI-powered delivery optimization tool.
As your partner in compliance, our automated 10DLC registration feature means quick approvals within days.
Utilize our carrier look-up to identify cell numbers in lists and our proprietary link shorteners for streamlined messaging – and improved delivery rates.
Fair and Transparent Pricing
Rated #1 for competitive pricing in SMS marketing by G2, we offer direct carrier connections, eliminating the middleman like Twilio. Further, we do not mark up carrier pass-through fees.
With TrueDialog, you enjoy transparent monthly invoicing with no hidden fees and unlimited users, ensuring you get the most cost-effective, straightforward SMS solution for your business.
Ease of Administration
Rated 9.5/10 for “Ease of Set Up” on G2, our platform offers a customizable parent/child account hierarchy with drag-and-drop functionality.
Set custom access controls down to the user level, onboard and off-board users in minutes, and implement in days—requiring only 2-3 meetings for full onboarding.
Maximum Flexibility
With advanced features, many campaign types and multiple channels, TrueDialog offers you the flexibility to execute your SMS channel for maximum impact.
From SMS to MMS, from shortcodes for bulk campaigns to multiple long codes (10DLCs) for your entire team, TrueDialog has the option you need today – and the ability to grow and scale with your business.
Proven Expertise
With 14+ years of experience, TrueDialog is a proven, trusted SMS partner for thousands of brands.
Our deep expertise in compliance, deliverability, and administration ensures reliable messaging at scale.
Built for stability and growth, TrueDialog is here for you today—and ready for tomorrow.
