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Enterprise-Grade SMS Texting Solutions

More Features. Half the Price.

Captera 5 Star Reviews for TrueDialog

TrueDialog’s Business Texting Solution 

See Why TrueDialog is the Perfect SMS Provider for Mass Texting Notifications and Personalized 2-way SMS Texting at Scale With Our Unique "TrueDialog" Contact Center SMS Solution.

Now in our 9th year serving customers, TrueDialog’s Five-Star Rated SMS Texting Solution is built for big business, yet made easy for small business. With direct carrier connections, an ISO 9001 cloud-database, and 99.99% uptime, it is the perfect business texting solution for managers serious about personalized customer engagement at scale.

Applications include, SMS Customer Service Texting, Contact Center SMS, Mass SMS Texting, Short Code Texting, Opt-in SMS Marketing, Emergency Alerts and 2-Way Texting.

TrueDialog offers a full a plug-and-play business SMS solution with dozens of pre-built features as well as a fully-documented SMS API.

Engage Customers with Our Unique “TrueDialog” SMS Software & Contact Center SMS Solution

Send mass text messages 1-to-Millions, or utilize our proprietary “TrueDialog” 2-Way Texting Application and Call Center SMS Software which enables threaded, multi-user, team-based SMS conversations at scale.

Integrated with Major CRMs & Fully-Loaded with Pre-built Features

We have extensive pre-built features including a Contact Center Agent SMS Solution and Android and IOS Mobile Apps. Apps are built with administrative controls that let you manage text messaging campaigns from anywhere. All integrated with major CRMs.

Start Texting in Minutes

TrueDialog’s SMS platform allows users to easily setup, text, and edit campaigns in 3 easy steps. No programming necessary.

Our Pricing Can't Be Beat

TrueDialog has the most competitive pricing in the industry. Our pricing solutions offer flexibility and scalability for organizations of all sizes. The more you send, the less you spend.

What We Have That Others Don’t.

Move Faster. Code Less. Save Money. TrueDialog has more pre-built features than any other SMS platform. Available through our turn-key, enterprise grade platform or our brilliantly designed SMS API for developers.

SMSafe Dual Cloud-Database

TrueDialog maintains our own duplicate ISO 9001 Opt-Out database in Microsoft's Azure cloud for data integrity and an extra layer of compliance protection. Maintaining this data is a significant cost to us, but is included with our software and is greatly valued by serious enterprise customers.

TrueDialog's Unique Team-Based 2-Way Texting Feature

Our SMS software includes our unique "TrueDialog" Software & Contact Center SMS Solution which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale.  Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.

Direct Carrier Connections

Unlike many of our competitors, TrueDialog has invested in building direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

Database Sync

We maintain a copy of your SMS database in the cloud.  Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable if you need to research message history. All included free for active customers as a part of our SMS API and our full platform solution.

Experience

Now in our 9th year of serving customers, TrueDialog has built the perfect solution for enterprise-grade SMS texting with our Five-Star Rated cloud-based platform featuring an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features developed through years of carefully listening to our customers.

Android & IOS Mobile Apps

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.

More Efficient SMS API: Lighting Fast With Less Bandwidth

Our campaign endpoint lets you send millions of messages with just one API call.  Other providers require one API call for each message sent.  Stop taxing your systems and bandwidth and get faster delivery.

Contact Center SMS Texting Solution

Pre-built feature for Call Center Managers. Multiple agents can chime into the same texting dialog with customers to create a seamless, threaded experience to fully satisfy your customer even if several agents need to get involved. Our platform is built for this level of team-based dialog at scale for large enterprises.

Scheduling Engine

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.

VoiceSuite

With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Our Vision

We believe SMS texting is critical to customer engagement and marketing.
Customers prefer texting to phone tag and demand fast response times from real people.

We build technology to power scalable, personalized messaging solutions for businesses to reach, engage and support their most valued customers.

"Hands down the number one form of communication for our reps.”
Admissions Representative

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TrueDialog 7500 Rialto Blvd Bldg. 1, Suite 250 Austin, TX 78735