Text, Chat and Social Message with AI. Industry Leading Integrated Omnichannel Communication Solution.

No more toggling from app to app to have real-time communication between text, chat and social. Each are AI assisted are all accessible from one interface, making communication seamless with your customers.

Ready to see TrueDialog live?
Request a demo today.

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TrueDialog’s omnichannel solution enables text, chat and social with an AI assistant to respond more accurately and faster. And with voice broadcasting you’ll be able instantly call your audience and speak a message to them – whether that is heard live on the recipient’s device or recorded in their voicemail.

AI concierge assistant

The TrueDialog AI informs the user of suggested responses across text, chat or social – thereby further accelerating their ability to respond to and answer questions.

  • Each suggested response comes with an accuracy level percentage gauge.
  • Suggested responses can be inserted and easily edited.
  • Easily create frequently asked questions and answers.
  • Categorize and tag questions for easy searching.
  • Have different AI knowledge bases for different departments.

External and Internal Chat

Forget toggling in-between different apps. With our chat feature, you’ll be able to see conversation threads from text and social as well, all within one view.

  • Interact with customers across external facing touchpoints like a website.
  • Increase collaboration of internal employees.
  • AI concierge assistant supports external chat to enable faster response times.

Social Media Messaging
(Facebook Messenger)

Through open Meta APIs, the messaging console enables users to directly interact with messages coming from Facebook Messenger

  • Engage customers in the same UI that exists for texting and chat channels.
  • AI concierge assistant supported to provide suggested responses.
  • Identify conversation threads across chat and text.

Voice Broadcasting

Instantly call your audience and speak a message to them – whether that is heard live on the recipient’s device or recorded in their voicemail.

  • Send alerts, reminders, marketing messages to drive awareness and sales.
  • Easily create campaigns with text that is translated into voice.
  • Insert dynamic values/fields to further customize each message.

Texting Features 

txting channels

Texting channels:

  • 1-to-Millions Mass Texting
  • 1:1 Messaging
  • Team-Based 2-Way Texting
  • Call Center SMS Texting
  • Multi-Channel Urgent Alert System
  • MMS Multimedia Messaging
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Campaign management:

  • Scheduling and coupon engine
  • Survey (automated response) engine
  • Keywords module
  • Contact imports
  • Built-in URL Shortener
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Numbers management:

  • Long Codes (10 digit numbers)
  • Short Codes (5 digit numbers)
  • Text-Enable Your Business Landline
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Contact management:

  • Subscription & Opt-in/Out Mngt.
  • Message logs with delivery codes
  • Native CRM for tagging/attribution
  • Customized reports

Logan University saved 20% on SMS texting and countless hours compared with other SMS solutions. Who else did they compare?

Fill the form to download the Case Study.

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Pricing For All Business Sizes

biz pro

Business Pro

$375 /month

25,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.5 cents per message/minute on overage

CRM Integrations Included

Social messaging: <1,000 messages = no charge. 1,001+ messages = $.005

User or business initiated US pricing.

AI Assistant: $500/per knowledge base

Chat: $2/per user/month

 

Select Plan
enterprise

Enterprise

$899 /month

75,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

1.2 cents per message/minute on overage

Free Keywords Included

CRM Integrations Included

Social messaging: <1,000 messages = no charge. 1,001+ messages = $.005

User or business initiated US pricing.

AI Assistant: $500/per knowledge base

Chat: $2/per user/month

Select Plan
sm biz

Custom Enterprise

$2,499 /month

250,000 messages/minutes included

No Setup Fee

Unlimited Contacts

Dedicated Account Rep

On-site Consultation

1 cent per message/minute on overage

CRM Integrations Included

Social messaging: <1,000 messages = no charge. 1,001+ messages = $.005

User or business initiated US pricing.

AI Assistant: $500/per knowledge base

Chat: $2/per user/month

Lower Prices with Higher Volumes

 

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