Contact Management

Keep Your Contact Lists Organized and Actionable

Our SMS contact management helps you organize, segment, and target your audience for smarter messaging. Easily import contacts, track interactions, manage opt-ins/opt-outs, and ensure compliance—all in one centralized platform designed to scale with your communication needs.

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true dialog SMS platform

It All Starts with Your Lists

Effortlessly find and manage contacts and cell phone numbers with contact list uploads and real-time CRM syncs. Organize contacts with custom attributes for personalized campaigns using static and dynamic lists. Create, edit, and sync lists across platforms to ensure accurate targeting, streamlined outreach, and improved engagement at every step.

TrueDialog’s Carrier Lookup feature identifies which numbers are mobile and which are landlines, ensuring your messages reach the right devices. Improve deliverability, compliance, and targeting with accurate number validation.

Create, edit, and manage contact lists, ensuring precise audience segmentation for your campaigns. No need to create a new list with each campaign – unless you want to. Using our dynamic lists, deliver personalized, high-impact messages to the right customers at the right time.

With TrueDialog, import contact data from external sources, ensuring a smooth and efficient integration with your messaging system. Using our auto field mapping, pick and choose the fields you want to import and our smart matching feature does the rest, including removing duplicates, providing an audit log with error codes, and phone number formatting for consistently high deliverability.

Define and store custom attributes for each contact, enabling highly personalized and targeted communication. Leverage customer data to tailor messages, improve engagement, and enhance customer interactions.

Our Contact Database keeps all your customer information organized, enabling efficient campaign targeting. Store, manage, and segment contacts for personalized messaging, improved engagement, and streamlined communication.

Ensure SMS compliance with single or double opt-in methods—protect your brand and respect user consent. Stay compliant with manual and opt-out by keyword.

In addition to contact attributes and activity history, set multiple subscription types to easily create and segment users.

See Our Contact Management in Action

It’s Easy to Use. You’ll See.