Security & SMS Compliance
Secure and Fully Compliant SMS Communication
TrueDialog ensures industry leading security protocols and compliance with industry standards like 10DLC, CTIA, and TCPA. Its platform includes built-in safeguards, opt-out management, and detailed audit trails—protecting both businesses and consumers while reducing legal and regulatory risk.
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Your Data-Protection and Privacy are Our Top Priorities, Right There with Compliance
A secure, compliant SMS platform isn’t just about avoiding legal trouble—it’s about protecting data, ensuring reliable communication, and maintaining trust with customers and regulatory bodies
Simplify access management with single sign-on to streamline access to multiple systems with a single login. Leverage multi-factor authentication (MFA) for an extra layer of security to help protect against stolen passwords and other cyberattacks.
TrueDialog meets rigorous SOC 2 standards, ensuring secure data handling and reliable operations. Protect customer information, maintain compliance, and build trust with enterprise-grade security.
TrueDialog ensures data security and reliability by maintaining a duplicate opt-out database in our ISO-certified cloud data center, providing compliant and redundant storage for customer preferences.
TrueDialog meets Texas Risk and Authorization Management Program (TX-RAMP) standards, which are based on National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, which ensures compliance with data security regulations for secured, trusted, and streamlined operations.
Flexible opt-in methods, allowing you to choose single or double opt-in to meet compliance requirements and customer preferences while streamlining user consent.
TrueDialog makes consent simple with keyword-based responses, allowing customers to unsubscribe instantly by replying with industry specific keywords. This ensures compliance with regulations, enhances customer trust, and provides a hassle-free experience while maintaining clean and compliant contact lists.
Activity Reports provide a comprehensive overview of account activity for the past month, including subaccount data. Track key metrics such as incoming and outgoing messages, total opt-outs, and opt-out percentages to monitor engagement and compliance.
With our Automated 10DLC Registration feature, number registration takes days, not weeks. Register shortcodes and campaigns to ensure compliance, legal adherence, and improved deliverability.
TrueDialog is dedicated to digital accessibility for all users, continuously improving our platform to meet the Web Content Accessibility Guidelines (WCAG). We integrate automated tools and manual testing to identify and resolve accessibility concerns. Our development and QA teams prioritize accessibility in all updates, ensuring an inclusive user experience.
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