SMS Reporting and Analytics

View status in real time: number of sent messages, successful delivery and failure rates, campaign completion rate, start and end times. Each campaign has it’s own status update log for audit trails. Our emergency disable feature allows for an immediate stop, and if needed, a restart feature.

Daily Activity Report provides a comprehensive overview of account activity for the past month, including subaccount data. Track key metrics such as incoming and outgoing messages, total opt-outs, and opt-out percentages to monitor engagement and compliance. Gain valuable insights into messaging performance and customer interactions for better decision-making.

TrueDialog’s Click Link Tracking monitors engagement in real-time by capturing link clicks within your messages. Integrate UTM parameters to track the source, medium, and campaign performance, giving you deeper insights into customer behavior and the effectiveness of your messaging strategy.

TrueDialog provides detailed logs for all SMS and voice communications, allowing you to review messaging history, track interactions, and ensure compliance. Maintain transparency and accountability with easy access to past conversations.

Create your own custom report. Choose from message log, contact list, clicks, or message types, like chat. Enter custom dates, pick and choose what fields to include, add filters. Great for performance, audit and/or oversite.

See the total number of subscribers in each subscription type. See new subscribers by name and volume; see opt-outs by text and by email. Easy bar graphs for trend lines.