Carrier Pass-Through Fees
SMS Carrier Pricing
Carrier pass-through fees are fees charged by the telecom carriers, and are subject to change. Unlike other vendors, we do not mark-up carrier pass-through fees. Your TrueDialog invoices indicate these fees separately. The tables shown below are as of August 2024.
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Carrier Fees
There are additional carrier fees per message that are automatically applied based on the end-user’s destination and carrier.
Long Code
| Carrier | SMS Outbound* | SMS Inbound* | MMS Outbound* | MMS Inbound* |
|---|---|---|---|---|
| AT&T | $0.003 | — | $0.005 | — |
| T-Mobile | $0.003 | $0.003 | $0.01 | $0.01 |
| Verizon | $0.003 | — | $0.005 | — |
| US Cellular | $0.005 | — | $0.01 | — |
| All Other Carriers | $0.0035 | — | $0.01 | — |
* Text messages are charged per segment. Learn more about character limits and message segments. Prices may change from time to time without notice. Carriers charge for all messages sent. For improved deliverability, use our TrueDelivery feature.
| One Time Fees | |
|---|---|
| Brand Registration | $4.00 |
| Campaign Vetting Fee | $15.00 Per Campaign |
| Monthly Campaign Fees | |
|---|---|
| Low Volume | $1.50 |
| Charity | $3.00 |
| Emergency | $5.00 |
| Agents & Franchises | $30.00 |
| All Other Campaigns | $10.00 |
Short Code
| Carrier | SMS Outbound* | SMS Inbound* | MMS Outbound* | MMS Inbound* |
|---|---|---|---|---|
| AT&T | $0.003 | — | $0.005 | — |
| T-Mobile | $0.0025 | $0.0025 | $0.01 | $0.01 |
| Verizon | $0.003 | — | $0.005 | — |
| US Cellular | $0.0035 | — | $0.01 | — |
| All Other Carriers | — | — | — | — |
* Text messages are charged per segment. Learn more about character limits and message segments. Prices may change from time to time without notice. Carriers charge for all messages sent. For improved deliverability, use our TrueDelivery feature.
Short Code Number Pricing
Choose from a deep inventory of phone numbers to select the right number type for your use case. Phone number charges are added to your message volume and carrier costs for your total price.
| Phone Number Type | TrueDialog Leased Cost Per Month |
Bring Your Own Number Cost Per Month |
|---|---|---|
| Random Short Code Lease a randomly selected short number (5-6 digits) designed for high-throughput two-way SMS messaging. |
$800 **Billed quarterly, requires one time setup fee |
— |
| Vanity Short Code Lease a short number (5-6 digits) of your choosing designed for high-throughput two-way SMS messaging. |
$1,500 **Billed quarterly, requires one time setup fee |
$500 **Billed quarterly, requires one time setup fee |
** All MMS-enabled Short Codes have a $500 one-time fee charged at time of purchase.