Reach more students, and keep more students while cutting your text messaging costs in half.

Mass text, 1:1 text, and more through native integrations with Salesforce.com and Microsoft Dynamics.

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Helping Higher Education Institutions Succeed

Built for Higher Education

We serve hundreds of universities, including some of the largest public and private higher education institutions in the country.

Developed with Industry Experts

Our text messaging solution is built through years of collaborating with experts in the largest colleges & universities.

Designed for High Volume

Our customers send hundreds-of-millions of text messages each year and this high volume allows us to offer prices significantly lower than our competitors.

We are seeing a 50% response rate from text messages, a 20-fold increase from email response rates of about 1-2%

- Admissions Director

Helping Higher Education Institutions Succeed

Enterprise-Grade Reliability

With over 10 years of experience, TrueDialog has invested in building direct carrier connections which provide our customers with the highest deliverability and allows us to provide a lower price than our competitors.

Mass Notifications & 2-Way Texting

Our flexible platform allows you to send mass messages and, our proprietary “TrueDialog” feature enables seamless texting with both Short Codes and Long Codes all combined in the same thread.

Integrations with Major CRM & SIS

Seamlessly integrate texting into your CRM. Our CRM Integrations are truly native to enable seamless text messaging inside Salesforce, Microsoft Dynamics, Marketo, Hubspot, Oracles’ Eloqua, Campus Nexus, Velocify and others.

Realtime Drill-down Reporting

Use our pre-built reporting or build your own custom reports with our report endpoints. Drill-down into metrics, response rates and analytics on campaigns and also get admin reports for staff and call center agent productivity.

Key Features

TrueDialog’s Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Urgent Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
International Capabilities
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Landline Texting

Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Shortcodes, Shared Shortcodes & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database

Student text message platform built to Improve Engagement, Increase Enrollment, and Facilitate Success.

Texting for Student Admissions

Engage prospective students early in the research process to answer questions about your school and your application process. For existing applicants, send text message notifications for important document deadlines and appointment reminders.

Send mass application deadline reminders
Personalize text messages by segmenting students by major, interest or other attributes by integrating your CRM or SIS
Answer important questions with our two-way texting feature
Our team-based inbox enables multiple reps to contribute to an existing text conversation to answer questions faster
Messages can be automated to provide reminders to prospective students and increase registration conversion

Text messaging incoming students has been shown to increase college enrollment by 11%. (University Business)

Texting for Student Retention

Improve student retention by sending real time and personalized text messages. Check in with students to make sure they stay on track and provide an extra nudge or motivation for students that need a bit more attention.

Promote on-campus & virtual event announcements to boost attendance
Send counselor check-in messages to keep students on track
Alert students with class registration deadline reminders and assist in class selection
Improve the student experience with text message feedback surveys Engage at-risk students to provide additional support and reduce dropout rates

Texting for Financial Aid

Understanding the financial aid process and documents needed to apply for FAFSA and scholarship opportunities can be very complicated. Simplify the process for your students by engaging in Q&A via text message and send them the necessary documents and deadline reminders to ensure a smoother process.

Send text reminders for student tuition & fee payment deadlines
Send text message notifications for student loan reminders & collections
Increase FAFSA form completion with text messsage reminders
Ease the scholarship application process

Texting for Campus & Urgent Alerts

Unlike other campus emergency alert solutions, TrueDialog’s Urgent Alert System is included free for our Enterprise Platform customers. With TrueDialog you can simultaneously send mass student SMS text and voice message alerts in just one click, and you can continue the dialog, one-to-one, when students text a reply to your broadcast or use our easy “Click-to-Call Feature.”

Send campus alerts via:

SMS Text

Voice

Texting for Career Services

Help students search, engage and find the ideal deal job by sending text message reminders about career fairs, internship opportunities, job listings, campus speakers, and student events.

Segment students by career type and geography and send text message notifications for career fairs and internship/job opportunities
Invite students to special career events and speaking engagements
Send best practices for resume writing and interview etiquette

Texting for Alumni Engagement

Keeping track of alumni is an on-going challenge. Create a new alumni communication program that engages them to build stronger relationships and improve your fundraising campaigns.

Keep in contact with recent graduates once they stop using their school email addresses
Boost attendance for alumni reunions and other special events
Segment alumni by interest so they receive only the messages they want
Ease the donation process with text-to-donate campaigns that drive immediate results

Logan University saved 20% on SMS texting and countless hours compared with other SMS solutions. Who else did they compare?

Fill the form to download the Case Study.

Ready to take your student experience to the next level with TrueDialog?

Schedule a call below with one of our higher education text messaging specialists and learn how you can increase enrollment, boost retention and improve overall student satisfaction.

Schedule a Demo