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University & College SMS Texting Solutions

An Enterprise-Grade SMS Text Messaging Service Built for Higher Education

Our Five-Star-Rated Higher Education SMS Texting Service was built while working with a major university to meet the needs of large scale universities & colleges, yet made easy to use for smaller and mid-size colleges. Click here if you are looking for our K-12 School Texting & Alert System.

Now in our 9th year serving customers, TrueDialog has direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This allows us to provide enterprise-grade service to higher education customers at prices significantly below our education SMS Texting competitors.

 

Student Admissions SMS Texting

Built for Admissions & Enrollment Call Center Agents for 2-way student texting at scale with full administrative controls and mobile app.

Learn more about Admissions Dialog

Student Retention SMS Texting

Engaging students through text messaging is critical to student satisfaction and retention. Send student text notifications for registration dates, form submissions, school announcements, student surveys and more.

Learn more about Retention Dialog

Financial Aid

Use student SMS Texting reminders for payments, FAFSA reminders, deadlines, and tuition, fee & student loan collections.

Learn more about Financial Aid Dialog

Campus Alerts & Notifications

Our platform includes a Free Multi-Channel Emergency Alert System for campus emergencies with text, voice, email & social media notifications to students, faculty & staff of weather alerts, school closings, safety alerts, etc.

Learn more about Campus Alert Dialog

Career Services

Student SMS Texting notifications for job listings, career fairs, events and other student career services.

Learn more about Career Dialog

Alumni Fundraising & Engagement

Engage Alumni with SMS Texting notifications of their selected areas of interest through SMS surveys and also increase fundraising effectiveness with Text-to-Give campaigns.

Learn more about Alumni Dialog

Admissions SMS Texting

Built for Enrollment Call Center Agents for 2-way student texting at scale with full administrative controls and mobile app.

Learn more about Admissions Dialog

Student SMS Texting for Retention

Send student text notifications for student registration dates, form submissions, school announcements, student surveys and more.

Learn more about Retention Dialog

Financial Aid/FAFSA

Use student SMS Texting reminders for payments, FAFSA reminders, deadlines, and student loan, fee & tuition collections.

Learn more about Financial Aid Dialog

Campus Alerts

Our platform includes a Free Multi-Channel Emergency Alert System for campus emergencies with text, voice, email & social media notifications to  students, faculty & staff of weather alerts, school closings, safety alerts, etc.

Learn more about Campus Alert Dialog

Career Services

Student SMS Texting notifications for job listings, career fairs, events and other student services.

Learn more about Career Dialog

Alumni Fundraising & Engagement

Engage Alumni with SMS Texting notifications of their selected areas of interest through SMS surveys and also increase fundraising effectiveness with Text-to-Give campaigns.

Learn more about Alumni Dialog

Start sending SMS text campaigns within minutes.

  • Mobile App
    Our one-of-a-kind mobile app lets you manage campaigns from anywhere. Never miss a text again.
  • Create a Message
    TrueDialog’s message wizard allows users to easily setup, text, and edit campaigns in 3 easy steps.
  • Schedule Your Message
    TrueDialog helps you schedule campaigns in a few simple clicks, keeping you organized and your campaigns running smoothly.
  • Target Your Message
    Using our segmentation application, you can select which users receive each message based on campaign activity and demographics.
  • Measure the Results
    Once your campaign is deployed, TrueDialog measures results almost instantly. Track clicks, delivery to the handset, and creative performance over time.

TrueDialog SMS: Key Benefits
Built by Higher Ed Experts, for Higher Ed Experts.

True Team-to-Student Dialog

Our SMS Texting platform includes our unique Contact Center SMS Solution which enables two-way student texting dialogs that create threaded, multi-agent, team-to-student conversations at scale.  Older “2 way” technology can’t compare. TrueDialog is perfect for enrollment & admissions reps to engage students.

SMSafe

TrueDialog maintains our own duplicate ISO 9001 Opt-Out cloud-database for an extra layer of compliance protection. This is a significant cost to us, but is greatly valued by serious enterprise customers.

Mobile App & Enrollment Center SMS Solution

Pre-built Android and iPhone mobile apps with full administrative controls. Mobilize your admissions reps and enrollment center agents to engage anytime, anywhere, with students with SMS Texting at scale.

Free Emergency Alert System

Alert and update students via multi-channel: SMS Text, Voice, Email, and Social. Emergency Alert System included at no cost to our enterprise education customers.

Schedule Student & Campus Text Messages

Schedule student registration, student financial aid notices, student enrollment updates, student events & document reminders.

Integration

Seamlessly integrate with student information systems & CRM platforms like Salesforce, CampusVue, Campus Management, Jenzabar, Microsoft Dynamics, Oracles' Eloqua, Hubspot, Velocify and others.

Track Results

Drill-down into metrics with our detailed reporting and analytics on campaigns and user productivity.

Click-To-Call

One-click on the text lets students call any department you choose.

Admissions & Enrollment

Use Case: Student Admissions Dialog

The Perfect Solution for Admissions & Enrollment Reps

  • Administrative controls via desktop or our Mobile Apps.
  • User Access Controls allow managers to set Rep limits:  send mass student SMS texts, send limited group text messages, or view only.
  • All SMS Text messages are tracked and integrated into your CRM.
  • If a Rep leaves your organization, all SMS messages remain in the system; ensuring student communication history.
  • Using the TrueDialog Mobile app, Reps can easily track, manage and message prospective students from their cell phones.
  • Enrollment Reps can engage students as a team  with our unique "TrueDialog" Feature and Call Center SMS Software though which multiple reps can contribute to the same text message "thread" with students.
    • Click-to-Call feature provides a seamless student experience. 
    • Each Admissions Rep is assigned a unique phone number that is the property of the university.
  • Easily Monitor text message communications on an ongoing basis:
    • Increase Admissions Rep productivity and speed of response
    • Monitor language used
    • Improve overall quality of service
    • Increase conversions and student enrollments

Retention

Use Case: Student Retention Dialog

Enrollment, Registration & Student Engagement

  • Student retention is critical to colleges & universities as it impacts financial performance, graduation rates and accreditation.
  • Today's students primarily communicate via text messaging
  • Universities & colleges must develop professional SMS Texting capabilities to meet students where they live: in the Text Inbox.
  • Improve student retention with SMS texting campaigns
  • Engage in mass SMS texting to students for registration & document deadlines
  • Utilize personalized student messaging for individual student needs, questions & incomplete student information reminders.
    • Documentation: “Reminder: Your transcripts are due 8/15.”
    • Financial AID: “Don’t forget, applications are due by 8/15.” 
    • Collections: “To complete the registration, payments must be processed by 8/15.”

Financial Aid

Use Case: Student Financial Aid-FAFSA-Student Loans

Financial Aid-FAFSA-Student Loans

  • Send mass student SMS notifications and continue the dialog, one-to-one, when students reply to your broadcast.
  • Text reminders student tuition & fee payment deadlines.
  • Use SMS Texting for student loan reminders & collections.
  • Schedule automated SMS Texting reminders for receivable collections as they age.
  • Increase FAFSA form completion with texting reminders.

Campus Alerts & Notifications

Use Case: Campus Alert Dialog

Instantly Send Emergency Campus Alerts to Students, Faculty & Staff

Unlike other campus emergency alert solutions, TrueDialog’s Emergency Alert System is included free for our Enterprise Platform customers. With TrueDialog you can simultaneously send mass student SMS text, voice messages, email and social alerts in just one click, and you can continue the dialog, one-to-one, when students text a reply to your broadcast or use our easy “Click-to-Call Feature.”

Send campus alerts via:

SMS Text Voice Email Social

Career Services

Use Case: Career Services Dialog

Engage from College to Career

  • Help students search, engage and find the ideal deal job
    • Text Reminders about career fairs, internship opportunities, job listings, campus speakers, student events.
    • Segment students by career type and geography and use SMS texting notify students about news, specific events, relevant job openings.
    • Invite students to special career events and speaking engagements

Alumni

Use Case: Alumni Dialog

Engage Alumni From Graduation to Major Donor

  • Keeping track of alumni is an on-going challenge: 
    • .edu email addresses are abandoned.
    • New graduates frequently change jobs and home town.
  • Mobile numbers rarely change while email addresses turnover an average of 25% per year.
  • SMS Texting provides long-term continuity for Alumni engagement.
  • With TrueDialog, Colleges & Universities can engage in two-way texting conversations with Alumni with our "TrueDialog" application and Contact Center SMS Solution.
  • The key is doing it right, where texts are valued, rather than intrusive, because they are only sent on topics selected by each individual alumni using SMS Texting Surveys to identify their specific areas of interest: athletics, campus events & speakers, alumni reunions, career services, university news, academic department, faculty communications, research, etc.
  • Text-to-Give campaigns add another element to your fundraising campaigns with Click-to-Donate & Click-to-Call.
  • All this adds up to improved fundraising as alumni are more connected to the university.
TrueDialog SMS: No programming. No Hassles.

TrueDialog can have you up and running in as little as 24 hours. 
Our solution is turnkey and built for higher ed.

Create
TrueDialog’s message wizard allows users to easily setup, text, and edit campaigns in 3 easy steps.

Target
Target your audience with ease using our segmentation application. Select which users receive each message based on campaign activity and customer demographics.

Measure
Once you campaign is deployed, TrueDialog measures results almost instantly. You can track clicks, delivery to the handset, and creative performance over time.

Optimize
Once you have reviewed the results of your campaign, our application allows you to easily optimize new campaigns based on which audience and creative performed the best.

Have Questions About Data Integration? Look No Further.

TrueDialog's cloud based platform has an API first approach which allows our customers to seamlessly integrate higher ed technology providers like CampusManagement/CampusVue.

We also integrate with leading CRM and Marketing Automation platforms Salesforce.com, Microsoft Dynamics, and Hubspot.

Our RESTful SMS API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.

© 2017 Copyright TrueDialog.   |   Privacy Policy   |   Terms & Conditions   |   SMS Help   |   info@truedialog.com   1-512-501-5940

TrueDialog 7500 Rialto Blvd Bldg. 1, Suite 250 Austin, TX 78735

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