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Enterprise-Grade SMS Texting Built For Business

More Features. Half the Price.

Our Five-Star-Rated Enterprise-Grade SMS Texting Solution is Built for Big Business, yet Made Easy for Small Business.

Now in our 9th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.

Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center Solution and Mobile App. All are integrated with major CRMs.

Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement.

Why Build What We’ve Already Built?

TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime. 

  • TrueDialog's Team-to-1 Texting Solution

  • 1-to-Millions Mass SMS Texting

  • Call Center SMS Texting Solution

  • Multi-Channel Emergency Alert System

  • SMS Survey Engine

  • SMS Scheduling Engine

  • SMS Text Coupon Engine

  • International Capabilities

  • Robust SMS API and Documentation

  • Multi-Channel Messaging: Voice, Email and SMS

  • Landline Texting

  • Android & IOS Mobile Apps w/Admin Controls

  •  VOICE + Click To Call

  • MMS Multimedia Messaging Service

  • Built-in URL Shortener

  • SMS Shortcodes, Shared Shortcodes & Texting Long Codes

  • Database Manager & Target Segmentation

  • Drill-Down Reporting Dashboard

  • Pre-built Opt-in, Opt-out & Subscription Management

  • SMS API Software Developer Kits: PHP, Java, Ruby, .Net

  • SMSafe Duplicate Opt-Out Database

What We Have That Others Don’t.

We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.


TrueDialog maintains our own duplicate ISO 9001 Opt-Out cloud-database for an extra layer of compliance protection. This is a significant cost to us, but is greatly valued by serious enterprise customers.

True Team-to-One Dialog

Our SMS Texting software includes our unique "TrueDialog" feature which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. So multiple agents can all contribute together to a text dialog with a customer. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.

Database Sync

We maintain a copy of your SMS database in the cloud in our enterprise-grade ISO 9001 database.  Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable to easily research text message history.

Mobile App & Call Center SMS Solution

Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.

Lighting Fast Delivery with One-Click-to-Millions SMS API

Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call.  Other providers require one API call for every single message sent.  So stop taxing your systems and bandwidth and get faster delivery while saving money.

Direct Carrier Connections

TrueDialog built connections directly with the carriers rather than relying on a third-party API. This allows us to improve deliverability, reduce dependency on other providers and most importantly, it allows us to price our services significantly below our competitors.

Scheduling Engine

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.


With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.

Start sending SMS text campaigns within minutes.

  • Mobile App
    Our one-of-a-kind mobile app lets you manage campaigns from anywhere. Never miss a text again.
  • Create a Message
    TrueDialog’s message wizard allows users to easily setup, text, and edit campaigns in 3 easy steps.
  • Schedule Your Message
    TrueDialog helps you schedule campaigns in a few simple clicks, keeping you organized and your campaigns running smoothly.
  • Target Your Message
    Using our segmentation application, you can select which users receive each message based on campaign activity and demographics.
  • Measure the Results
    Once your campaign is deployed, TrueDialog measures results almost instantly. Track clicks, delivery to the handset, and creative performance over time.

How does TrueDialog SMS stack-up to the competition?

Unlike API-only competitors, TrueDialog offers both a complete turn-key Enterprise SMS Texting Platform as well as the TrueDialog SMS API. As a result, our SMS API customers have seamless access to all of our extensive pre-built features; a clear advantage to our API-only competitors. So developers,  if you want to save money, code less and move faster, see how we compare.

API Access
Pre-Built, Multi-User Many-to-1 Dialog
Messages Per Second 240 100
Call Center Agent SMS Solution
Single API Call – Millions of Messages
Free Multi-Channel Emergency Alert System
SMSafe Cloud-based Dual Database
Pre-built Message Scheduler
Mobile App
SMS API Endpoints 47 3
Drill-down Multi-tiered Reporting
Contact Segmentation
Built-in Unsubscribe
Dedicated Long and Short Codes
Shared Short Codes
Coupon System
Call Center Module and App
Coupon System
User Interface
Call Center Agent SMS

Emergency SMS Alerts

Unlike our competitors, TrueDialog’s SMS alert system is just one element of a full platform that can dramatically improve response rates for your business. Additionally, you can continue the dialog, one-to-one, when contacts reply to your broadcast.

In just one click, send SMS alerts via:

SMS Text Voice Email Social
  • Instantly send SMS text, voice messages, email and social media alerts to 1000’s and continue the dialog 1-to-1, when contacts reply to your broadcast.
  • Administrative controls can be accessed from any computer.
  • All text conversations are tracked and integrated into CRM providers like, Microsoft Dynamics and Hubspot.
  • Our one-of-a-kind mobile app lets you manage campaigns from anywhere. Never miss a text again.
SMS Platform for Business Messaging

Easy. Fast. Flexible.

TrueDialog’s turn-key texting software is designed for enterprise business SMS solutions. Companies serious about scalability, reliability, compliance and security use TrueDialog for their opt-in SMS campaigns. Emergency Alerts, Call Center Communications, Special Offers, opt-in SMS Marketing, Mass SMS Texting and more are easily executed by our platform.

Leverage the latest cloud-based technology to seamlessly use our fully featured SaaS platform or our brilliantly designed RESTful SMS API through a secure SMS gateway. Push out a text campaign within minutes after signing up.

The TrueDialog SMS platform delivers excellent results at a low cost. Our direct connections with mobile carriers provide access to 990+ operators and 5.5 billion wireless subscribers globally. Engage in dedicated Short Code Texting, Shared-Short Code Texting, or Long Code Texting.

Have Questions About Data Integration? Look No Further.

TrueDialog's cloud based platform has an API first approach which allows our customers to seamlessly integrate with leading CRM and Marketing Automation platforms, Microsoft Dynamics, and Hubspot.

Our RESTful API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.

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