Now in our 9th year serving customers, we have direct carrier connections and a robust ISO 9001 cloud database with 99.99% uptime. This all adds up to outstanding deliverability at prices that are well below our competitors.
Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables seamless, multi-user, team-based conversations at scale. We have extensive pre-built features including a Contact Center Solution and Mobile App. All are integrated with major CRMs.
Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement.
TrueDialog's SMS Texting Platform includes dozens of powerful features. Including our one-of-a-kind "TrueDialog" Feature and Contact Center SMS Solution, SMSafe dual-database and mobile apps that let you manage campaigns from anywhere, anytime.
TrueDialog's Team-to-1 Texting Solution
1-to-Millions Mass SMS Texting
Call Center SMS Texting Solution
Multi-Channel Emergency Alert System
SMS Survey Engine
SMS Scheduling Engine
SMS Text Coupon Engine
Robust SMS API and Documentation
Multi-Channel Messaging: Voice, Email and SMS
Android & IOS Mobile Apps w/Admin Controls
VOICE + Click To Call
MMS Multimedia Messaging Service
Built-in URL Shortener
SMS Shortcodes, Shared Shortcodes & Texting Long Codes
Database Manager & Target Segmentation
Drill-Down Reporting Dashboard
Pre-built Opt-in, Opt-out & Subscription Management
SMS API Software Developer Kits: PHP, Java, Ruby, .Net
SMSafe Duplicate Opt-Out Database
We've pre-built many features to distinguish Truedialog from other SMS vendors. Here a few that are included with TrueDialog’s SMS software whether you use our turn-key Enterprise SMS Platform, or build a solution with our SMS API, TrueDialog offers more pre-built features at a lower cost.
TrueDialog maintains our own duplicate ISO 9001 Opt-Out cloud-database for an extra layer of compliance protection. This is a significant cost to us, but is greatly valued by serious enterprise customers.
Our SMS Texting software includes our unique "TrueDialog" feature which enables two-way text dialogs that create threaded, multi-user, many-to-one conversations at scale. So multiple agents can all contribute together to a text dialog with a customer. Older “2 way” technology can’t compare. TrueDialog is perfect for contact center agents, customer support operations and enrollment/admissions reps.
We maintain a copy of your SMS database in the cloud in our enterprise-grade ISO 9001 database. Records Retention is set to 5 years to help keep you CTIA complaint. Our CDR logs are searchable and retrievable to easily research text message history.
Pre-built Android and iPhone mobile app with full administrative controls. Mobilize your call center agents to engage in True 1-to-1 Dialog at scale.
Our SMS API campaign endpoint lets you send millions of SMS text messages with just one API call. Other providers require one API call for every single message sent. So stop taxing your systems and bandwidth and get faster delivery while saving money.
TrueDialog built connections directly with the carriers rather than relying on a third-party API. This allows us to improve deliverability, reduce dependency on other providers and most importantly, it allows us to price our services significantly below our competitors.
Schedule campaigns anytime using our Flex Schedule capabilities. No need to use 3rd party scheduling, ours is built in.
With our full suite of calling APIs, you can easily deploy click-to-call, bridge calls, conference calls, recorded audio, and call forwarding.
Unlike API-only competitors, TrueDialog offers both a complete turn-key Enterprise SMS Texting Platform as well as the TrueDialog SMS API. As a result, our SMS API customers have seamless access to all of our extensive pre-built features; a clear advantage to our API-only competitors. So developers, if you want to save money, code less and move faster, see how we compare.
|Pre-Built, Multi-User Many-to-1 Dialog|
|Messages Per Second||240||100|
|Call Center Agent SMS Solution|
|Single API Call – Millions of Messages|
|Free Multi-Channel Emergency Alert System|
|SMSafe Cloud-based Dual Database|
|Pre-built Message Scheduler|
|SMS API Endpoints||47||3|
|Drill-down Multi-tiered Reporting|
|Dedicated Long and Short Codes|
|Shared Short Codes|
|Call Center Module and App|
|Call Center Agent SMS|
Unlike our competitors, TrueDialog’s SMS alert system is just one element of a full platform that can dramatically improve response rates for your business. Additionally, you can continue the dialog, one-to-one, when contacts reply to your broadcast.
In just one click, send SMS alerts via:
TrueDialog’s turn-key texting software is designed for enterprise business SMS solutions. Companies serious about scalability, reliability, compliance and security use TrueDialog for their opt-in SMS campaigns. Emergency Alerts, Call Center Communications, Special Offers, opt-in SMS Marketing, Mass SMS Texting and more are easily executed by our platform.
Leverage the latest cloud-based technology to seamlessly use our fully featured SaaS platform or our brilliantly designed RESTful SMS API through a secure SMS gateway. Push out a text campaign within minutes after signing up.
The TrueDialog SMS platform delivers excellent results at a low cost. Our direct connections with mobile carriers provide access to 990+ operators and 5.5 billion wireless subscribers globally. Engage in dedicated Short Code Texting, Shared-Short Code Texting, or Long Code Texting.
Our RESTful API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.