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University & College SMS Text Solutions

An Enterprise-Grade Messaging Platform Built for Higher Education

Text messaging can be a powerful communications vehicle for every department at your university.
TrueDialog's Text SMS platform was built to meet your specific needs.

Enrollment

Real-time communication. Ideal tool for enrollment managers & reps

Learn more about Admissions Dialog

Student Retention


Mod reminders, class registration, financial updates.

Learn more about Retention Dialog

On Campus

Event updates, alert notifications, student meetups

Learn more about Campus Dialog

Emergency Alerts

Instantly notify students and faculty of on campus emergencies, weather alerts and school closings.

Learn more about Alert Dialog

Career

Job alerts, fair updates, bridge graduate/alumni gap

Learn more about Career Dialog

Alumni

Fundraising, news, events, build community

Learn more about Alumni Dialog

     

Admissions

Real-time communication. Ideal tool for enrollment managers & reps

Learn more about Admissions Dialog

     

Student Retention


Mod reminders, class registration, financial updates.

Learn more about Retention Dialog

     

On Campus

Event updates, alert notifications, student meetups

Learn more about Campus Dialog

     

Alert Notification

Instantly notify students and faculty of on campus emergencies, weather alerts and school closings.

Learn more about Alert Dialog

     

Career

Job alerts, fair updates, bridge graduate/alumni gap

Learn more about Career Dialog

     

Alumni

Fundraising, news, events, build community

Learn more about Alumni Dialog

Start sending SMS text campaigns within minutes.

  • Mobile App
    Our one-of-a-kind mobile app lets you manage campaigns from anywhere. Never miss a text again.
  • Create a Message
    TrueDialog’s message wizard allows users to easily setup, text, and edit campaigns in 3 easy steps.
  • Schedule Your Message
    TrueDialog helps you schedule campaigns in a few simple clicks, keeping you organized and your campaigns running smoothly.
  • Target Your Message
    Using our segmentation application, you can select which users receive each message based on campaign activity and demographics.
  • Measure the Results
    Once your campaign is deployed, TrueDialog measures results almost instantly. Track clicks, delivery to the handset, and creative performance over time.

TrueDialog SMS: Key Benefits
Built by Higher Ed Experts, for Higher Ed Experts.

True 1-to-1 Dialog

Pre-built to create two-way threaded conversations at scale. A vast improvement over old “two-way” technology.

SMSafe

TrueDialog maintains a duplicate database for extra Opt-Out protection and retains records for five years to help keep you CTIA compliant.

Mobile App & Call Center Module

Reps are free to send, respond and manage anywhere, anytime.

Free Emergency Alert System

Alert and update students via multi-channel: SMS Text, Voice, Email, and Social.

Flex Scheduling

Schedule financial aid notices, enrollment, & document reminders.

Integration

Seamlessly integrate 3rd party software providers & CRM platforms.

Track Results

Detailed reporting and analytics on campaigns and user productivity.

Click-To-Call

One-click on the text lets students call any department you choose.

Enrollment

Use Case: Admissions Dialog
  • Administrative controls can be accessed via computer or our mobile app.
  • All SMS conversations are tracked and integrated in your CRM, improving call center management and oversight.
  • If a rep leaves your organization, all SMS conversations remain in the system; ensuring continuity.
  • Using the TrueDialog app, Reps can easily track and manage prospective students from their cell phones.
  • Enrollment Reps can conduct multiple text conversations at once. (Instead of  one phone call at a time.)
    • Click-to-Call feature provides a seamless user experience.
    • Each rep is assigned a unique phone number.
  • Monitor communications on an ongoing basis:
    • Increase speed of response
    • Monitor language used
    • Improve overall quality of service

Retention

Use Case: Retention Dialog

Enrollment – On-boarding

  • SMS campaigns can be automated; providing reminders to prospective students and increasing registration conversion
    • Documentation: “Reminder: Your transcripts are due 8/15.”
    • Financial AID: “Don’t forget, application are due by 8/15.”
    • Collections: “To complete the registration, payments must be processed by 8/15.”

On Campus

Use Case: Campus Dialog

Real-time Communications

  • Send SMS alerts and notifications from 1-to-1000s and continue the conversation 1-to-1.
    • Emergency Alerts and Weather Hazards. Unlike other SMS solutions, with TrueDialog to you can send mass Alert Notifications and continue the dialog, one-to-one, when students reply to your broadcast.
    • Event Notifications: Boost attendance at future events or create awareness of last minute activities
    • Student Life: Create awareness of volunteer activities, student elections, new clubs

Emergency Alerts

Use Case: Campus Alert Dialog

Instantly Send Emergency Alerts to Students and Staff

Unlike other campus emergency alert solutions, with TrueDialog you can send mass SMS text, voice messages, email and social alerts in just one click, and you can continue the dialog, one-to-one, when students reply to your broadcast.

Send campus alerts via:

SMS Text Voice Email Social

Career

Use Case: Career Dialog

From College to Career

  • Help students search, engage and find the ideal deal job
    • Reminders about job fairs, internship opportunities, and meet-ups.
    • Segment students by career type and geography and notify them of specific, relevant job openings.
    • Invite students to special alumni events and speaking engagements

Alumni

Use Case: Alumni Dialog

Engage Alumni From Stage to Stage

  • Keeping track of alumni is an on-going challenge.
    • .edu email addresses are abandoned
    • New graduates frequently move
  • Mobile numbers are constant. Text/SMS provides continuity.
  • With SMS you can continually engage in two-way conversations with alumni in ways that email and newsletters can’t.
  • Ideal tool for event reminders, surveys, reunions and fund raising efforts.
TrueDialog SMS: No programming. No Hassles.

TrueDialog can have you up and running in as little as 24 hours. 
Our solution is turnkey and built for higher ed.

Create
TrueDialog’s message wizard allows users to easily setup, text, and edit campaigns in 3 easy steps.

Target
Target your audience with ease using our segmentation application. Select which users receive each message based on campaign activity and customer demographics.

Measure
Once you campaign is deployed, TrueDialog measures results almost instantly. You can track clicks, delivery to the handset, and creative performance over time.

Optimize
Once you have reviewed the results of your campaign, our application allows you to easily optimize new campaigns based on which audience and creative performed the best.

Have Questions About Data Integration? Look No Further.

TrueDialog's cloud based platform has an API first approach which allows our customers to seamlessly integrate higher ed technology providers like CampusManagement/CampusVue.

We also integrate with leading CRM and Marketing Automation platforms Salesforce.com, Microsoft Dynamics, and Hubspot.

Our RESTful API is the newest and best in the business. We have already built more of what you need, so if you want to save time and move fast, look no further.

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